Policy
At BLXCKED OUT, we want your experience with us to feel seamless from the moment you shop to the moment your order arrives. If you have a question about an order, product or anything else relating to your purchase, our team is here to help.
For customer care enquiries, please contact blxckedouttans@outlook.com and include your name and order number, where applicable, so we can assist you as quickly as possible. We aim to respond to enquiries within a reasonable timeframe during business days. Please note that response times may be longer during weekends, public holidays, launches and particularly busy periods.
For information regarding shipping, returns or refunds, please refer to the relevant shipping & returns page.
Privacy & Safety
At BLXCKED OUT, we are committed to protecting your privacy and handling your personal information responsibly in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Information We Collect When you visit our website or place an order, we may collect personal information including: Your name Shipping and billing address Phone number Email address Payment details (processed securely by third-party payment providers) Order history Website usage information collected through cookies and similar technologies
Cookies Our website may use cookies and similar technologies to improve your browsing experience, analyse website traffic and remember your preferences. You can choose to disable cookies through your browser settings; however, doing so may affect certain features and functionality of the website.
Payment Security BLXCKED OUT does not store your credit card or payment information. All online payments are securely processed through trusted third-party payment providers. Please refer to the privacy policies of those providers for information on how they collect and manage your payment details.
Marketing Communications If you choose to subscribe to our mailing list, we may occasionally send you updates, promotions and special offers. You may unsubscribe from marketing communications at any time by clicking the unsubscribe link included in our emails or by contacting us directly.
Sharing Your Information We may share your personal information only where necessary to operate our business and provide our services. This may include trusted third-party providers such as: Payment processors Shipping and courier providers Website hosting and e-commerce providers Technology and marketing service providers who assist in operating our website We do not sell, rent or trade your personal information to third parties.
Accessing or Updating Your Information If you would like to access, update or correct any personal information we hold about you, please contact us using the details below.
Data Security We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure. While we implement appropriate security measures, no method of electronic transmission or online storage can be guaranteed to be completely secure.
Contact Us If you have any questions about this Privacy Policy or how your personal information is handled, please contact us: BLXCKED OUT Email: [Insert Email Address] Phone: [Insert Phone Number] This Privacy Policy may be updated from time to time to reflect changes to our business or legal obligations. Any updates will be published on this page.
Wholesale Inquiries
Interested in stocking BLXCKED OUT?
We're always open to partnering with like-minded businesses that align with our brand and values.
If you're interested in becoming a wholesale stockist, we'd love to hear from you.
Please get in touch with us and include the following information:
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Business name
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Contact name
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ABN
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Website and/or social media links
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Business location
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The products you're interested in stocking
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A brief overview of your business
Our team will review your enquiry and contact you as soon as possible to discuss wholesale opportunities, pricing and minimum order requirements.
We look forward to potentially working together.
Payment Methods
- Credit / Debit Cards
- PAYPAL
- Offline Payments