Question 1

How long will my tan last?

Accepted Answer

How long your tan lasts will vary depending on your skin, tanning routine and aftercare.
Keeping your skin well moisturised and following a consistent aftercare routine can help maintain the appearance of your tan.

Question 2

Which tanning cream is right for me?

Accepted Answer

The right tanning lotion depends on your experience, preferences and the type of tanning experience you're looking for.Our range includes accelerators, bronzers and tingle creams, with options suited to both newer and more experienced level tanners.

Question 3

Do your tanning products contain SPF?

Accepted Answer

Unless specifically stated on the individual product, our tanning products do not contain SPF or provide sun protection.Always check the product information before use and use appropriate sun protection when exposed to UV.

Question 4

What is a tingle cream?

Accepted Answer

Tingle creams are designed to create a noticeable warming and tingling sensation on the skin during use.The intensity varies between formulas, with stronger options generally better suited to experienced tanners who are already familiar with tingle products.Always check the individual product information and warnings before use.

Question 5

Are your products suitable for all skin types?

Accepted Answer

Suitability will vary depending on the individual product and your skin.If you have sensitive skin or known sensitivities, always check the ingredients and product information carefully. We recommend patch testing topical products before first use and discontinuing use if unexpected irritation occurs.

Question 6

How quickly will my products be shipped?

Accepted Answer

Orders are generally packed and dispatched within 1–2 business days.Once your order has been dispatched, you'll receive tracking information via email so you can follow its journey.Orders placed on weekends or public holidays will be processed from the next business day.

Question 7

Do you ship Australia-wide?

Accepted Answer

Yes! BLXCKED OUT ships Australia-wide via Express Shipping.Delivery times vary depending on your location and Australia Post delivery timeframes. Shipping costs will be displayed at checkout before you complete your order.

Question 8

Can I return or exchange my order?

Accepted Answer

Due to the personal-use nature of our products, we do not offer exchanges. Opened, used or unsealed products cannot be returned.If your order arrives damaged, faulty or incorrect, please contact blxckedouttans@outlook.com within 5 business days with your order number, photos and a brief description of the issue.For full details, please see our Returns & Refunds Policy.

Question 9

Do I need to exfoliate before tanning?

Accepted Answer

For topical tanning products, starting with clean, dry and freshly exfoliated skin can help create a smoother, more even application.
Always follow the directions provided with the specific product you're using, as preparation and application instructions may differ between products.

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Frequently asked questions